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Terms That Cover How 988wim Works for You

These terms set out the rules for opening and using your 988wim account — from deposits via JazzCash, Easypaisa, and Raast through to withdrawals and account closure. Access is available where local law in Pakistan permits, so read this before you start.

Pakistan-eligible accountsJazzCash · Easypaisa · RaastAccount wallet rulesFair use policyJurisdiction-dependent access
988wim Terms That Cover How 988wim Works for You
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a dispute about your account or a transaction, our support team handles policy queries directly. Reach us through the channels below — have your account number and the relevant payment reference ready so we can move quickly.

Live Chat Open the chat window inside your account dashboard. Available for account and terms queries; response times vary but we aim to keep queues short during peak Pakistan hours.
Email Support Write to us with your account ID and a clear description of the terms issue. We reply to policy and dispute queries in the order they arrive, typically within one business day.
Account Message Centre For formal notices about terms changes or account actions, check your in-account message centre. All official communications about these terms are sent there first.
ACCOUNT SECURITY POLICY

How We Protect and Manage Your Account Data

Your account data — registration details, wallet history, and payment records — is held under access controls that limit who inside 988wim can view it. We retain transaction records for the period required to handle disputes and meet our operational obligations. Cookie data tied to your session is used to keep you logged in and to detect unusual access patterns; you can manage non-essential cookies through your browser settings without affecting your ability to use the account.

Data Retention

We keep your account and transaction records for as long as your account is active and for a defined period after closure to handle any outstanding disputes or queries.

Cookie Use

Session cookies are necessary for account access. Analytics cookies are optional and can be turned off in your browser without locking you out of your wallet or game history.

Account Security

Log in via OTP sent to your registered mobile number. If you suspect unauthorised access, use the account lock option in settings and contact support immediately with your account ID.

Data Change Requests

To update your registered mobile number, email address, or payment method on file, submit a request through the account settings page. We verify identity before applying any change.

Common Questions About These Terms

These are the questions we hear most from Pakistan account holders about how these terms work in practice. If your question is not here, the account message centre is the right place to raise it formally.

These terms apply to anyone who opens and uses a 988wim account. Access is permitted only where local law in Pakistan allows it and you confirm you meet the eligibility conditions at registration.

No. Your deposit method must be registered in your own name. Using a third-party JazzCash, Easypaisa, or Raast account violates the wallet verification rules and may lead to your account being suspended.

We send a notice to your in-account message centre before any change takes effect. If you continue using your account after the notice period ends, that counts as your acceptance of the updated terms.

Submit a closure request through account settings or contact support via live chat with your account ID. Any confirmed wallet balance at closure is returned to the payment method on file after identity verification.

We retain your transaction history and registration details for a defined period after account closure to cover any outstanding disputes. You can request details about the specific retention period through our email support channel.

Raise a formal dispute through the account message centre or email support with your account ID and the specific transaction or decision reference. We review all disputes against these terms and respond in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.