Reference

Our Terms, Your Account Rights

Everything that governs your account at 988wim — from how we handle your data to how disputes are resolved — is set out here. Access to our platform depends on local law and is available only where permitted in your region.

Pakistan Account HoldersJazzCash & Easypaisa Wallet TermsData and Privacy RightsAccount Security Policy
988wim Our Terms, Your Account Rights
ACCOUNT PROTECTION

How We Protect Your Account and Data

Your account security and personal data are handled through a set of concrete practices — not just policy language. Here is what we actually do to keep your information and wallet safe.

Data Handling

We collect only the data needed to operate your account — registration details, transaction records, and session logs. We do not sell your data to third parties and do not share it outside legal obligations.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Every login triggers an OTP sent to your registered mobile number. If you notice an unrecognised session, lock your account immediately from the security tab and contact support to review recent activity.

Data Retention and Deletion

We retain account records for the period required by applicable law. Once that period lapses and your account is closed, you can request full deletion of personal data through the privacy request channel.

CONTACT AND HELP

Reach Us About Legal Matters

If you need to raise a legal query, request a copy of your data, or dispute an account decision, these are the direct paths to our team. We aim to respond to formal legal requests within the timeframe required by applicable law.

Account Legal Queries Submit a formal request through your account dashboard under Help. Include your registered email and the specific clause or decision you are querying for a faster response.
Data and Privacy Requests To request a copy of your personal data or ask for deletion, contact our privacy team via the support channel in your account. We process these requests in line with applicable data law.
Dispute Resolution If you believe an account action was applied in error, raise a dispute through the in-account support chat. Escalation paths are available if the first response does not resolve your concern.

Common Questions About Our Legal Terms

These are the questions we hear most from account holders in Pakistan about their rights, data, and how our policies work in practice.

Access depends on local law and is available only where permitted in your region. We recommend checking whether online casino access is lawful in your specific area before opening an account.

Log into your account, go to the Help section, and submit a data access request. Include your registered email. We process these requests in line with applicable data protection law.

Transaction records linked to your account are retained for the legally required period. Your wallet provider also holds their own records independently — those are governed by JazzCash or Easypaisa terms.

Raise a dispute through the in-account support chat with your account ID and a description of the issue. If the first response does not resolve it, you can request escalation to a senior review.

Yes. Once your account is closed and the legally required retention period has passed, submit a deletion request through the privacy channel. We will confirm when the process is complete.

Yes. Any material changes to our terms are sent to your registered email before they take effect. Continuing to use your account after that date means you accept the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.